J DINESH

Systems Tech & Operations Manager
DevOps · Site Reliability Engineering · Platform Engineering
Bangalore - 560061 · +91-6303877535 · jdinesh4008@gmail.com

Passionate Tech Lead with 14+ years of experience transforming enterprise infrastructure through cloud innovation and DevOps excellence. I architect scalable, cloud-native solutions on AWS and OpenShift while empowering high-performing engineering teams to deliver exceptional results. My expertise spans container orchestration, CI/CD automation, enterprise middleware, and building robust observability frameworks that drive operational excellence.

Experience

Tech Lead

Carelon Global Solutions India LLP (Elevance Health)
  • Lead cross-functional DevOps and SRE teams of 10+ engineers, driving cloud-native transformation initiatives
  • Migrated 100+ mission-critical applications to Red Hat OpenShift on AWS (ROSA), achieving 50% improvement in scalability
  • Engineered enterprise CI/CD pipelines using Bamboo, Jenkins, and ArgoCD, reducing deployment cycles by 80%
  • Implemented observability infrastructure with Splunk and Datadog for real-time monitoring and analytics
  • Managed comprehensive ITIL frameworks and middleware operations across WebSphere, JBoss, and WebLogic platforms
November 2018 - Present

Sr. Systems Analyst

UST Global, Chennai
  • Managed production systems ensuring 99.9% uptime and optimal performance across multiple environments
  • Implemented comprehensive monitoring and alerting solutions for proactive issue resolution
  • Developed Python and Bash automation scripts to streamline operational workflows
  • Led capacity planning initiatives and infrastructure upgrade projects
  • Performed system administration including security patching, performance tuning, and user management
December 2014 - November 2018

Support Engineer

C-SAM Solutions Private Limited (A Mastercard Company)
  • Provided technical support for production systems and applications, ensuring minimal downtime
  • Performed troubleshooting and root cause analysis for system and application issues
  • Maintained comprehensive documentation and knowledge base articles
  • Supported database operations including backup, recovery procedures, and performance optimization
  • Responded to incidents with average resolution time under SLA requirements
November 2011 - November 2014

Education

Anna University, Chennai

Bachelor of Engineering (B.E.) in Computer Science and Engineering
Er. Perumal Manimekalai College of Engineering

First Class

June 2006 - April 2010

Core Competencies & Technical Skills

Containerization & Orchestration

Kubernetes · OpenShift (OCP) · Docker · Podman · Helm

CI/CD & GitOps

Bamboo · Jenkins · ArgoCD · GitHub · Bitbucket

Cloud Platforms & Infrastructure

Amazon Web Services (AWS) · Terraform

Container Registries

JFrog Artifactory · Quay

Programming & Scripting

Python · Bash/Shell Scripting

Observability & Monitoring

Datadog · Splunk · CA Introscope · Instana

Databases

IBM DB2 · MongoDB · SQL

Enterprise Middleware

IBM WebSphere · Red Hat JBoss EAP · Oracle WebLogic

Ticketing & ITSM

ServiceNow · Atlassian Jira

DevOps & SRE Practices

Platform Engineering · Incident Management · Release Management

Interests

Beyond technology, I am passionate about continuous learning, problem-solving, and staying at the forefront of innovation. Outside of work, I enjoy traveling to explore new cultures, playing team sports like cricket and badminton, and most importantly, spending quality time with my two sons. I believe in maintaining a balanced lifestyle that nurtures both professional growth and meaningful family connections.

Awards & Certifications

  • AWS Certified Solutions Architect – Associate
  • ITIL (Information Technology Infrastructure Library) Foundation Certification
  • Automation Excellence Award – Carelon Global Solutions (2025)
  • Spot Award – Carelon Global Solutions (2022)